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PRIMA LAB ACADEMY
P6-A2 · Workshop 2 of 5 in the pathway
No session scheduled

Laboratory information system at the front desk: enter accurately, route quickly, trace better

2 days 15 h 7 modules
Workshop objectives

Enable participants to use a laboratory information system methodically in order to create a reliable patient record, correctly register administrative information and tests, route the record into the right circuit and ensure the traceability of the operations carried out.

This workshop develops methodical use of the LIS. Participants work on fictitious records, then observe the real IT workflow during a supervised professional immersion.

  • functional use of the LIS at the front desk
  • patient identification safety
  • creating and updating the patient record
  • registering prescriptions
  • selecting and checking tests
  • routing the record in the system
  • monitoring statuses and flows
  • supervised correction of errors
  • traceability of operations
  • protection of access and data
Detailed programme
2 days · 7 modules · 15 h
2 2 days Entering accurately, routing quickly and recording better
How the days unfold
Day 1 Understand, enter, check and correct
Day 2 Route, follow up, record, practise and observe the real workflow
Module 1
Understanding the LIS and the record's digital pathway
Module 2
Identifying the patient correctly
Module 3
Creating and completing a reliable record
Module 4
Registering the request and the tests
Module 5
Routing and following up the record
Module 6
Correcting, securing and recording
Module 7
Practical work and professional immersion
Prerequisites

provide a school enrolment certificate, a diploma or a training certificate; be able to use the basic functions of a computer; be able to read and complete an administrative form; a general knowledge of how a front desk operates is an advantage but not mandatory.

Intended audience
  • reception staff and receptionists
  • medical secretaries
  • cashiers and administrative staff
  • staff responsible for creating patient records
  • staff responsible for registering prescriptions
  • insurance and agreements staff
  • staff newly assigned to a laboratory front desk
  • students and recent graduates interested in administrative roles in healthcare
15 to 20 participants per session
Assessment and validation Training certificate

This programme strengthens skills and employability; it is not an automatic promise of recruitment.

The hands-on workshops of PRIMA Learn. Practise. Excel.

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