Communication and complaints: turning difficult situations into trust

2 days 15 h

2 days of training

15 h of effective training

40 000 F 25 000 F student rate

Programme to come

The detailed programme for this workshop has not been published yet.

This programme is announced: its detailed content will be published shortly.

Assessment and validation Training certificate

This programme strengthens skills and employability; it is not an automatic promise of recruitment.

No session scheduled

No session scheduled at the moment. Sessions open as demand builds: tell us this workshop interests you — that is what triggers a new session.

Professional rate 40 000 F

Student rate 25 000 F

Registering your interest is not a definitive enrolment, does not reserve a place, and does not commit you to payment.

This workshop belongs to the pathway Certifying Pathway — Patient Reception, Communication and Client Experience in the Laboratory Subscribing to the full pathway saves 15 000 F and gives access to the certificate. View the pathway →

Communication and complaints: turning difficult situations into trust

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