P2-A4 · Workshop 4 of 5 in the pathway
No session scheduled
Workshop 4 of 5 in the pathway
Quality applied to the pre-analytical phase
2 days
16 h
15 modules
Apply the principles of quality management to the pre-analytical process, control risks, handle non-conformities and build a measurable improvement approach.
Apply the principles of quality management to the pre-analytical phase in order to control risks, handle non-conformities and achieve lasting improvements in practice.
Detailed programme
2 days · 15 modules · 16 h
1
Day 1
Mastering the quality system
8 modules · 8 h
Each group produces a simplified map of the process and its risks, then justifies the criteria for acceptance, conditional acceptance or rejection applied to several specimens.
8 h 00 – 8 h 15
15 min · Welcome
Welcome: Objectives, expectations and pre-assessment
8 h 15 – 9 h 15
1 h · Module 1
Quality principles, responsibilities and the impact of errors
9 h 15 – 10 h 15
1 h · Module 2
Mapping the steps and interfaces of the process
10 h 15 – 10 h 30
15 min · Break
Break
10 h 30 – 11 h 45
1 h 15 · Module 3
Identifying, assessing and prioritising risks
11 h 45 – 12 h 30
45 min
TD 1: Building a simplified risk map
12 h 30 – 13 h 30
1 h · Break
Lunch break
13 h 30 – 14 h 30
1 h · Module 4
Documents, records, versions and traceability
14 h 30 – 15 h 30
1 h · Module 5
Acceptance, conditional acceptance, rejection and special cases
15 h 30 – 15 h 45
15 min · Break
Break
15 h 45 – 17 h 00
1 h 15
TD 2: Reviewing files and deciding what to do with the specimens
17 h 00 – 17 h 30
30 min
Summary: Corrections, questions and what was learnt on day 1
2
Day 2
Handling, measuring and improving
7 modules · 8 h
8 h 00 – 8 h 15
15 min · Welcome
Refresher: Review of what was learnt on day 1
8 h 15 – 9 h 15
1 h · Module 6
Detection, reporting, evidence, communication and traceability
9 h 15 – 10 h 30
1 h 15 · Module 7
Correction, root cause analysis and corrective actions
10 h 30 – 10 h 45
15 min · Break
Break
10 h 45 – 11 h 45
1 h
TD 3: Five whys and the cause-and-effect diagram
11 h 45 – 12 h 30
45 min · Module 8
Pre-analytical indicators and dashboard
12 h 30 – 13 h 30
1 h · Break
Lunch break
13 h 30 – 14 h 15
45 min · Module 9
Action plan, responsibilities, deadlines and effectiveness
14 h 15 – 15 h 15
1 h · Module 10
Solving professional situations together
15 h 15 – 15 h 30
15 min · Break
Break
15 h 30 – 16 h 30
1 h
Practical exercise: Team quality challenge and debrief
16 h 30 – 17 h 30
1 h · Assessment
Final assessment: Case study and individual questionnaire
Assessment and validation
Training certificate
This programme strengthens skills and employability; it is not an automatic promise of recruitment.
